Kristel is the lead author of the service design toolkit and systemic design toolkit. Her background is in industrial product development. She is one of the managing partners at Namahn with her main focus geared towards strategic design and knowledge development. Kristel is also a co-teacher in product-service-system design and lead-teacher in systemic design at Antwerp University. Kristel believes that designers can and should contribute to systemic change by understanding how everything is interrelated and how products can be designed and deployed as leverages towards a better future.

Kristel shared her work with our community of co-creators during the Session 4 Lab titled, Comparing Systems Thinking and Design Thinking in July 2020.